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End user licence agreement

ISSUED BY DISCO ELYSIUM UK LIMITED (“ZA/UM”, “Disco”, “we” or “us”).

Last updated 21 April 2020

This end user licence agreement (“EULA”) applies to and governs all use of DISCO ELYSIUM (the “Game”) on platforms including without limitation (depending on the purchase / transaction undertaken), PC, Mac, iOS and Android. This EULA also governs use of our website, where this EULA is made available on such site (the “Website”). The Game and Website may be referred to herein as the “Service”.

Please read the following carefully before using, downloading, purchasing or installing the Game (which includes any Virtual Items) or using the Website. By doing any of the foregoing, you are agreeing to be bound by and become a party to this EULA which can be found on our Website. If you do not agree with the terms of this EULA, you may not use, download or install the Game (including any Virtual Items) or use the Website.

DISCO ELYSIUM UK LIMITED is a company registered in England and Wales under company number 12394671 and with our registered office at 24 Rivington Street, London, England, EC2A 3DU. If you have any queries concerning this EULA you may contact us at zaum@zaumstudio.com.

  1. Limited Use License
    1. ZA/UM hereby grants a limited, non-exclusive right and license to you for you to download, install (if applicable) and use the Game (for premium / paid-for games, being only for the platform you purchased the Game for) for your personal, non-commercial use only on compatible devices that are owned by you, subject to the terms of this EULA. The foregoing license includes Game Virtual Items, where applicable (and only where purchased, if premium / purchasable). Further, ZA/UM grants you a limited, non-exclusive right and license to use the Website for your personal, non-commercial use. This EULA and your use of the Game or Website do not give you any rights of ownership in any property whether tangible or intangible (including without limitation in any Virtual Item). Where a Service allows you to do so, this licence includes the right to communicate with other users solely via the means provided.
    2. The Game comprises of copyright works of ZA/UM and/or its licensors. The Game is licensed, not sold. The license granted to you by Clause 1.1 confers no title or ownership in the Game or Website. The Game and Website are solely for personal, non-commercial use by end users according to the terms of this EULA. Any use, reproduction or redistribution of the Game or Website not in accordance with the terms of this EULA is expressly prohibited.
  2. End User Obligations.
    1. You must not do any of the following with the Game except to the extent expressly permitted by this EULA:
      1. sell, copy, reproduce, translate, communicate, reverse engineer, publish, stream, distribute, rent, loan, sub-license, derive source code from, modify, adapt, merge, disassemble, decompile, create derivative works based on or otherwise transfer or deal in copies or reproductions of the Game or any part or interest in it to other parties in any way (except where a Game expressly permits you to do so through sharing content in that Game / on social media);
      2. engage in any act that ZA/UM deems to be in conflict with the spirit or intent of the Game including without limitation using cheats, exploits, automation software, bots, hacks, mods or any unauthorised third-party software designed to modify or interfere with the Game;
      3. attempt to gain unauthorised access to the Game or Website or to the computers, devices, servers, or networks connected to them by any means other than the user interfaces provided by ZA/UM; or
      4. use the Game or Website for any illegal or immoral purposes.
  3. Ownership.
    1. All right, title, interest and ownership rights and any and all copyrights, design rights, database rights, patents and any rights to inventions, know-how, trade and business names, trade secrets and trade marks (whether registered or unregistered) and any applications or extensions therefor and all other intellectual property rights of any similar or equivalent type in any territory of the world (“Intellectual Property Rights”), in or connected with the Website or Game and each part thereof (including by way of example only any titles, code, themes, objects, concepts, artworks, animations, audio-visual effects and methods of operation) and any copies, translations, modifications, adaptations and any other derivative based on the Website or Game are owned by, belong to and vest in ZA/UM and its licensors.
    2. The Game and/or the Website may contain certain licensed materials licensed by third parties to ZA/UM. All trade marks and other rights are the property of their respective owners.
    3. The Game, Website and/or Virtual Items may include intellectual property, or references, relating to third parties such as (without limitation) real-world events, people, organisations, places, stadia, venues, companies and competitions or other real-world references. Except where we may have licensed rights from the relevant party, we do not represent that we have a connection with or any arrangement with such rights owners. We may in some instances make limited use of unlicensed third party intellectual property for the limited purposes of providing information about and/or to identify real-world facts in an honest and fair way and as permitted by applicable law.
  4. Termination.
    1. This EULA and the licences granted by it are effective until terminated.
    2. We may temporarily discontinue the Website, Game or Virtual Item, at any time for the purposes of upgrades, maintenance or other service administration reasons. We will use our reasonable endeavours to limit the length of time this occurs for.
    3. You may terminate this EULA at any time and for any reason by deleting and removing the Game from your device.
    4. ZA/UM may terminate this EULA if you fail to abide by any of the terms and conditions of this EULA at any time and for any reason or we reasonably suspect that you have failed to abide by any of the terms and conditions of this EULA. ZA/UM may take any action it deems reasonable in its sole discretion against users who do not comply with the terms of this EULA, which may include banning users from any Service. ZA/UM reserves the right to determine what conduct it considers to be in violation of, or otherwise outside the intent or spirit of, this EULA and/or Website and/or the Game. However, if what you have done can be put right we will give you a reasonable opportunity to do so.
    5. Without prejudice to the other provisions in this EULA, we may terminate our agreement with you (in whole or in part) for any reason at our discretion upon reasonable notice to you and the following would apply:
      1. if your use of the relevant Game (including without limitation Virtual Items) was provided to you free of charge, you will not be entitled to any compensation or any refund; and
      2. if you paid for a Game and/or Virtual Items therein, you will not be entitled to a refund where you have substantially had the enjoyment of what you had paid for (by way of example only, where you have had access to enjoy the in-game, paid-for Virtual Items for over six (6) months). Where you have not had a reasonable period of opportunity to enjoy the paid-for Game or paid-for Virtual Items, we may offer you a partial or full refund.
        Following termination of this EULA in the case of a Game for any cause, you will no longer be permitted to use the Game (nor use the Virtual Items in connection therewith) and you will be required to delete the Game from your device. Please be aware that, where applicable, any rankings, scores, saved games, message history, progression history or other information or data relating to your Game user account (where applicable for each Game) may thereafter be deleted and/or become inaccessible.
  5. Warranty and Limitation of Liability.
    1. ZA/UM WARRANTS THAT IT HAS USED AND WILL USE REASONABLE EFFORTS TO ENSURE THAT:
      1. IT IS ENTITLED TO GRANT THE RIGHTS AND LICENCES GRANTED HEREUNDER; AND
      2. THE GAME (INCLUDING WITHOUT LIMITATION ANY VIRTUAL ITEMS THEREIN) WILL BE OF SATISFACTORY QUALITY.
    2. EXCEPT AS SPECIFICALLY PROVIDED IN THIS EULA AND TO THE MAXIMUM EXTENT PERMITTED BY LAW:
      1. THE GAME (INCLUDING WITHOUT LIMITATION VIRTUAL ITEMS THEREIN), AND WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OR GUARANTEE OF ANY KIND (EXPRESS OR IMPLIED) OTHER THAN THOSE SET OUT IN THIS EULA;
      2. ZA/UM ONLY ACCEPTS LIABILITY FOR DIRECT LOSS AS A RESULT OF ITS BREACH OF ITS WARRANTIES IN CLAUSE 5.1 ABOVE UNLESS OTHERWISE SET OUT IN THIS EULA;
      3. SUBJECT TO CLAUSE 5.3, ZA/UM AND ITS LICENSORS’ MAXIMUM LIABILITY WILL BE LIMITED TO £50;
      4. ZA/UM AND ITS LICENSORS WILL NOT IN ANY EVENT BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL OR INDIRECT LOSS OR DAMAGE (SAVE TO THE EXTENT THAT DAMAGE TO YOUR DEVICE OR OTHER DIGITAL CONTENT WHICH YOU OWN IS CAUSED BY THE WEBSITE OR GAME AS A RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL, IN WHICH CASE YOU MAY BE ENTITLED TO COMPENSATION OR WE MAY BE OBLIGED TO REPAIR YOUR DEVICE); AND
      5. ZA/UM DOES NOT GUARANTEE THAT THE OPERATION OF THE WEBSITE OR GAME WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ERRORS CAN OR WILL BE CORRECTED, OR THAT THE WEBSITE OR GAME ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
    3. THIS EULA SHALL NOT LIMIT ANY RIGHTS YOU MIGHT HAVE AS A CONSUMER THAT MAY NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW NOR SHALL IT EXCLUDE OR LIMIT ANY LIABILITY FOR FRAUD, FRUADULENT MISREPRESENTATION, OR DEATH OR PERSONAL INJURY CAUSED BY ZA/UM’S NEGLIGENCE.
  6. AGE RESTRICTIONS
    1. ZA/UM does not target the Website or the Game to users under 13 years of age. To use the Game or Website you must be both: (a) of an age which meets the minimum age certification requirement of the Game in the territory you are in (where applicable); and (b) in any event, you must be over the age of 13 years. By using the Game or Website you therefore confirm that you are over 13 years of age and, where you are under 18, you confirm that you have your parent’s or guardian’s consent and that your parent or guardian has read and agreed to these terms.
  7. USER RULES
    1. You further agree that you will not in any way conduct yourself in a manner which is illegal or which gives rise to civil or criminal liability or which might call into disrepute ZA/UM or the Game.
    2. Where the Game allows you to share pre-determined messages with other users, ZA/UM shall be entitled to remove, restrict, suspend or alter that ability for any reason in its sole and absolute discretion.
    3. You will cooperate fully with ZA/UM to investigate any suspected illegal, fraudulent or improper activity.
    4. If you feel that the behaviour of another user breaches this EULA then please let ZA/UM know by sending an email to zaum@zaumstudio.com with details of the potential breach and/or the user responsible. ZA/UM will take reasonable steps to deal with any breach.
  8. VIRTUAL ITEMS
    1. As part of and to enhance your use and enjoyment of the Game you may be able to obtain additional features and digital content that form part of the experience of the Game (“Virtual Items”).
    2. Virtual Items are gameplay features of the Game, they have no cash or real world value, they are not redeemable or exchangeable for anything with a real world value and they can be used as part of the Game only, in accordance with this EULA.
    3. Purchases of Virtual Items are subject to this EULA and the terms of any third party app store through which your purchase is made. Purchases are made via permitted third party stores, such as Steam, Apple or Google, and not via ZA/UM. To the extent that this EULA conflicts with such agreement between you and the relevant third party in respect of any purchase of Virtual Items, the terms of your agreement with the third party app store shall prevail.
    4. To cancel a purchase of any Virtual Items you should contact the platform through which you made that purchase. If you cannot use Virtual Items due to an error or fault, you may still be charged. If this happens, please contact ZA/UM and we will endeavour to rectify the issue and if we are unable to do so you may be entitled to a refund via the platform through which you made that purchase.
    5. Virtual Items that may be purchased (e.g. through permitted stores such as Steam, Google or Apple) may be advertised in the Game.
    6. Without limiting Game and Virtual Item purchases from ZA/UM’s permitted stores, it is a condition and fundamental term of this EULA and your use of the Game that you must not buy, sell, barter, swap, exchange, trade, lend, rent or otherwise deal in any way with any Virtual Item outside of the Game (such as on unauthorised item trading sites) or in any way other than as expressly provided above. Virtual Items may only be exchanged for certain other designated Virtual Items in and as part of the Game only and where that functionality is made available by ZA/UM.
    7. Subject to Clause 4, ZA/UM may manage, vary, regulate, control, modify or eliminate Virtual Items in its sole discretion, with or without notice (including not supplying Virtual Items if it is reasonable to do so). Subject to clause 4, ZA/UM shall have no liability to you or any third party in the event that ZA/UM exercises such rights. Your statutory rights which cannot be limited or excluded are unaffected by this clause 8.7.
    8. When you submit, or anyone using your device submits, a request to purchase Virtual Items you are offering to purchase them for the price stated and our acceptance of that offer shall only occur once we make the Virtual Items available to you, prior to which your order may be declined for any reason.
    9. Please notify ZA/UM immediately if you dispute a transaction involving Virtual Items or believe that any transaction is unauthorised.
    10. Your statutory rights which cannot be limited or excluded are unaffected by this Clause 8.
  9. Consumer Rights AND ALTERNATIVE DISPUTE RESOLUTION
    1. This EULA shall not limit any rights you might have as a consumer that may not be excluded or limited under applicable law.
    2. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint you may choose to make, you may want to consider an alternative dispute resolution provider. The European Commission provides a platform for online dispute resolution which can be found at: http://ec.europa.eu/consumers/odr/. For the purposes of Regulation (EU) 524/2013, we are not required to use and we do not use an alternative dispute Resolution service.
  10. Apple DEVELOPER TERMS AND THIRD PARTY STORES
    1. You acknowledge that you have agreed to the relevant store’s terms of use and service (e.g. the terms of Steam, Apple or Google) relating to your transaction with such store.
    2. The following terms of this clause are the terms which ZA/UM is required by Apple to notify you of and obtain your agreement in respect of using the iOS and Apple versions of the Game (for example, on devices: Apple iPad, iPhone).
    3. You and ZA/UM acknowledge that this EULA is concluded between you and ZA/UM only, and not with Apple Inc., nor any subsidiary or affiliate company of Apple Inc., (“Apple”). You also acknowledge that ZA/UM is solely responsible for the Game and the content thereof.
    4. Subject to your compliance with all conditions of this EULA, (provided you have paid for the Game on iOS, if it is provided on a premium / paid-for basis) ZA/UM grants you a non-exclusive, personal, revocable, non-transferable license to use the Game on an iOS Product which you own or control, and as permitted by the Usage Rules set forth in the App Store Terms of Service (https://www.apple.com/uk/legal/sales-support).
    5. ZA/UM is solely responsible for providing support and maintenance for the Game. You and ZA/UM acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Game.
    6. You acknowledge that ZA/UM and not Apple, is responsible for addressing any claims you may have relating to the Game or your possession and/or use of the Game, including but not limited to:
      product liability claims;
      any claim that the Game fail to confirm to any applicable legal or regulatory requirement; and
      claims arising under consumer protection or similar legislation.
    7. You acknowledge that in the event of a third party claim that the Game or your possession and use of the Game infringes that third party’s intellectual property rights, then ZA/UM shall be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property right infringement claim, and not Apple.
    8. You confirm that:
      1. you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country; and
      2. you are not listed on any US Government list of prohibited or restricted parties.
    9. You acknowledge and agree that Apple is a third party beneficiary of this EULA, and that when you accept the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third party beneficiary thereof.
  11. ADVERTS
    1. We are responsible for the placing of advertisements in our Services (to the extent we undertake this activity, and as may vary between our Services), but we do not control or review the specific content of those advertisements. We do, however, have control over the general types of advertisements that are placed at a high-level to take all reasonable efforts so that the services do not contain any inappropriate advertisements.
    2. Please report any advert that you find offensive or inappropriate to zaum@zaumstudio.com.
    3. If you click on any advertisement please be aware that you will be dealing with external companies responsible for that advert and you may be redirected to their services or website. ZA/UM does not control the actions of these companies or the content of their websites or services.
  12. Indemnity and Remedies
    1. You hereby indemnify (agree to compensate), defend and hold harmless ZA/UM and ZA/UM’s affiliates, officers, directors, owners, licensors, service providers, partners, contractors, employees, agents and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all any liabilities, claims, costs and expenses (including legal expenses and lawyers’ fees) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of this EULA or claims arising directly or indirectly from your use or misuse of the Website or the Game (which also includes Virtual Items), and any negligent or improper use of your device, password and username; and / or any use otherwise than in accordance with the terms of this EULA. You shall fully cooperate with ZA/UM in the defence of any such claim and ZA/UM reserves the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.
    2. You further agree that the subject matter of this EULA is of a unique character with special value and that ZA/UM would be irreparably damaged if the terms of this EULA were not specifically enforced, and therefore you agree that ZA/UM shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies (including injunctive relief) with respect to breaches of this EULA, in addition to such other remedies as ZA/UM may otherwise have available to it under applicable laws.
    3. ZA/UM’s licensors shall be third-party beneficiaries under this EULA and shall have the express right to enforce its provisions and to enjoy the benefits of its protections.
  13. COOLING-OFF RIGHT
    Where you purchase Virtual Items from a digital store (e.g. Steam, Apple or Google) and you require a refund, that third party store may allow you to get a refund in some circumstances. You should contact the third party through which you made a purchase, where applicable, in the event that you desire a refund. If you make a digital content purchase from ZA/UM directly, you are entitled to cancel the purchase within 14 days and to receive a full refund (your “Cooling-Off Right”). However, where you agree that we may begin to supply you with the digital content before the end of that period, then you will no longer be entitled to change your mind about the purchase and obtain a refund. If you have made a purchase from ZA/UM, have not begun using the content and wish to exercise your Cooling-Off Right you can contact us by email or post using the following form:

    To: DISCO ELYSIUM UK LIMITED
    24 Rivington Street, London, England, EC2A 3DU
    I hereby give notice that I withdraw from my contract for the following purchase:
    [INSERT ORDER ID, ITEM], for game [INSERT GAME NAME], ordered on [INSERT DATE].
    
    From: [YOUR NAME]
    [YOUR ADDRESS]
    [YOUR EMAIL / TELEPHONE (optional)]Date: [DATE]
  14. DEVICE AND INTERNET REQUIREMENTS
    You are responsible for ensuring that you have an internet connection and that the device you use has sufficient system capabilities and memory in order to, as each are applicable, download, install, play and store the Game (and where applicable, Virtual Items). Further information about system requirements for each Game is available on the Game’s relevant store / vendor page (e.g. the Game information page on Steam, for the PC Steam version).
  15. DATA PROTECTION
    Please be aware that any personal data you supply to us when using the Services will be used by us in accordance with our Privacy and Cookie Policy. Please read our Privacy and Cookie Policy carefully.
  16. CHANGES TO THIS EULA
    We may update the terms of this EULA from time to time for any reason by posting the updated version to our website (and/or in-game, if we provide you with this EULA there) but changes to the EULA take effect only where they are permitted by law and made available to you for your agreement. Every time you launch the Game on your device, install or otherwise use the Game, Website or Virtual Items you are deemed to have accepted the latest version of this EULA in place at that time. Please check on our website (and/or in-game, if we provide you with this EULA there) for any updates to the EULA each time you launch the Game on your device.
  17. GENERAL
    1. This EULA constitutes the entire agreement between ZA/UM and you in respect of its subject matter.
    2. Even if we delay in enforcing this EULA and/or our rights, we can still enforce this EULA and/or our rights later. If we do not insist immediately that you do anything you are required to do under this EULA, or if we delay in taking steps against you in respect of your breaking of any term of this EULA, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
    3. We may transfer our rights and obligations under this EULA to another organisation (such as, without limitation, in the event of a business restructure or acquisition). We will let you know if that happens and we will ensure that your rights under this EULA are unaffected. You may not transfer your rights or obligations under this EULA unless we expressly agree to the transfer in writing.
    4. Except where expressly stated to the contrary in this EULA, this EULA does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this EULA.
    5. In the event that any provision of this EULA (including, without limitation, any restriction) shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be interpreted in such a way as to ensure it is enforced to the maximum extent permissible in a manner reflecting the parties’ intentions and the remaining portions of this EULA shall, in any event, remain in full force and effect.
    6. This EULA and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim. In addition you may have the legal right to bring proceedings in your local jurisdiction and, if this is the case, then you may bring proceedings there. For instance if you live in Scotland you can bring legal proceedings in respect of the relevant Game in either the Scottish or the English courts.

Privacy and Cookie Policy

DISCO ELYSIUM

Last Updated: 21 April 2020

We are committed to respecting your privacy and protecting your personal data. This privacy and cookie policy (“Policy”) sets out how we use data relating to you and applies to all use of your personal data by DISCO ELYSIUM UK LIMITED a company registered in England and Wales under company number 12394671 with its registered office at 24 Rivington Street, London, England, EC2A 3DU (“we”, “us” or “our”).

This Policy sets out the basis on which personal data will be processed by us. This Policy applies to personal data we may collect from you, or that you provide to us, through or in connection with our game Disco Elysium (including, where each is applicable, on PC, Mac, iOS and Android) (the “Game”). This Policy also applies for our websites where we make this Policy available (the “Website”). Our Games and Websites are together the “Services”. Please read the Policy carefully to understand our views and practices regarding your personal data.

We will only collect and process information about you in accordance with this Policy and we will only use information collected about you in accordance with applicable data protection laws including the EU General Data Protection Regulation 2016 (“GDPR”) and the UK Data Protection Act 2018. Where we decide the purpose or means for the processing of the personal data that you provide when using our Services, we are the “data controller” for the purposes of the GDPR.

You have the right to object to the processing of your personal data, including where your personal data is being processed for direct marketing purposes. Further information on this right, and your other rights, is set out below.

If you have any concerns over privacy, or this Policy contact us at zaum@zaumstudio.com.

  1. how we collect and use your personal data
    1. The table below explains what data we collect, how we use it, and which recipients it might be shared with.
      Your data How we use it Third Party Recipients
      Support / enquiry information (information we receive when you get in touch with us for support):

      • Name;
      • Contact details (address, phone number, email);
      • Other personal data you send to us.
      We process this information in accordance with the terms of our contract with you (where we need this information to provide our services to you such as under our applicable EULA / terms of use) and in pursuit of our legitimate interests in responding to your enquiry and in order to improve our services. None.
      Game analytics and usage information (collected automatically when you play the Game, or which may be available to us from Game platforms / stores):

      • IP address;
      • Device ID; and
      • ‘Events’ related to Game usage, such as progress, achievement of a milestone and the occurrence of other particular events during your Game usage (such as Game installation/uninstallation, play session durations and choices/selections for different parts of the Game, interactions with Game content).
      We may collect this data so that we can understand usage of our Game, analyse and improve our Game and develop new services or new parts thereof. In some cases it may also help us to identify problems (e.g. bugs or problems preventing in-Game progression).
      In many cases the data would be aggregated and/or anonymised so that it would not identify you.
      To the extent personal data is included in this data, its processing is necessary for us to pursue our legitimate interests, being our commercial interests in: (i) ensuring that our Game functions properly and users have the best experiences; (ii) improving the quality of our Game; (iii) identifying and correcting any bugs or problems; and (iv) developing and creating new games and parts of the Game or additional content.
      None.
      Website analytics (collected from your device and interaction with our Website):

      • how often you use our Website;
      • which pages you go to;
      • your IP address;
      • device and browser operating system, version, make and model.
      This processing is necessary for us to pursue our legitimate interests of understanding how you use the Website so we might identify problems and improve the Website. We use Google Analytics to help us understand how our Services are used.
      Your content:

      • any other content you submit to us via the Services, such as Website comments and marketing preferences (where applicable) and other information concerning your use of the Services and any other user-generated content you send to us.
      We process this information in accordance with the terms of our agreement with you (such as our terms of service governing our Website) and also in pursuit of our legitimate interests in responding to your enquiries and in order to improve or deliver our products or services. None.
      Email newsletters (if we operate them):

      • your email address; and
      • other information collected and clearly identifiable to you at the point of your signing up to our email newsletter.
      Consent-based mailing lists
      We may process your data to make suggestions and recommendations to you and other users of our Services about: (i) news and updates relating to us, our partners, products, services and content; (ii) content, goods and services that may interest you; and (iii) other promotional activity and events we think may be of interest.To the extent required by law, we rely upon your consent in order for us to undertake this data processing activity. You can revoke your consent at any time by letting us know, including by emailing us.
      ‘Soft opt-in’ mailing lists
      In some instances (such as with some of our existing customers) the law may permit us to process your personal information in order to send information to you by email that we think is of interest for you on the basis of our legitimate interests, being our legitimate business interests in marketing our activities and promoting the success of our business and our websites, content, products and services. We may process your information for this purpose. If the information is not of interest for you, you can opt-out at any time by letting us know, including by emailing us.
      None.
      • Competition and promotion related entry data – where you may enter a competition / prize promotion with us (such as over email or over social media):
      • your entry contact information (e.g. social media username or email);
      • information submitted as part of your entry; and
      • information submitted so we can process your entry (such as your address, if we need to send you a prize).
      We may from time to time operate prize promotions and competitions (without any obligation to do so). If we do, your personal data processed in connection with that activity would be processed on the basis of performance of a contract (being the competition / prize promotion terms of entry). None.
  2. Your Rights In Relation To Your Personal Data
    1. You have certain rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest, in response to any requests submitted by you to us:
      • for a copy of personal data we are processing about you and/or to have inaccuracies corrected;
      • to restrict, stop processing, or to delete your personal data;
      • for a machine-readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and
      • to make a complaint to a data protection regulator. You may contact them at: https://ico.org.uk/concerns/.
    2. To make a request in relation to any of the aforementioned rights, please send your request to zaum@zaumstudio.com.
    3. You may request deletion of your personal data by sending an e-mail to zaum@zaumstudio.com. Please note that some information may remain in our private records after deletion. We may use any aggregated data derived from or incorporating your personal data but not in any manner that would identify you personally.
  3. DISCLOSURE OF YOUR Personal DATA
    1. We will share your personal data with third parties only in the ways that are described in this policy.
    2. Group, suppliers, subcontractors, service providers, game / application stores. We keep your personal data confidential, but may disclose it to any member of our corporate group, our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Policy.
    3. Government authorities. In addition, we may disclose your personal data to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).
    4. Potential acquirers or investors. If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, the personal data we hold may be included as part of that sale, in which case you will be notified via email, your account and/or a prominent notice on the website of any changes in ownership or use of your personal data, as well as any choices you may have.
    5. Enforcement. We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property or safety of us, our personnel or customers, or others.
    6. Stores. We may also disclose your personal data, to the extent necessary, to game / application stores or platforms if that is required, for example, for fulfilment of an order you make (e.g. if needed to fulfil a mobile game DLC order) or in order to investigate or prevent fraud.
    7. We only permit our suppliers and subcontractors to process your personal data for specified purposes and in accordance with our instructions. All our third-party service providers are required to take appropriate security measures to protect your personal data.
  4. Data Retention
    1. We will only hold data about you for as long as necessary, bearing in mind the purpose for which that data was collected, or as otherwise described in this Policy.
    2. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
  5. Security
    1. We will take commercially reasonable, appropriate technical and organisational measures to ensure a level of security appropriate to the risk that could be encountered via the use of our Services taking into account the likelihood and severity those risks might pose to the rights and freedoms of our Service visitors and customers.
    2. In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal data transmitted, stored or otherwise processed by us.
  6. International Data Transfers
    1. We are a UK Company and our servers are located in the EEA and your personal data will be stored in these servers.
    2. There are agreements in place to ensure that personal data is processed using appropriate safeguards that meet the requirements of data protection laws. Such appropriate safeguards may include standard data protection clauses adopted by a data protection regulator and approved by the European Commission, such as the European Commission’s standard contractual clauses.
    3. If you would like to find out more about these safeguards or if you have any other queries or comments in relation to this Policy, please let us know by emailing us at zaum@zaumstudio.com.
  7. General
    1. If you follow a link from the Service to any third party websites, you should be aware that those websites may have their own privacy policies. We do not accept any responsibility or liability for those websites. Please check the policies of any third party websites before submitting any personal data to those websites.
    2. We may make changes to this Policy in the future, which will be posted on this page. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of changes by email.
    3. All questions, comments or enquiries should be directed to us. We will try to respond to you within 48 hours or otherwise within a reasonable time.

 

CONTACT US

E-mail: zaum@zaumstudio.com

 

COOKIE POLICY

Cookies (and equivalent devices in the context of mobile devices) are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site and can have similar uses in respect of videogames. The table below explains the cookies we use and why.

Cookie Duration Purpose/ Third Party Access
Google Analytics (for our Website) Two years This cookie is used to collect information about how visitors use our Website. We use the information to compile reports and to help us improve our Website. The cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors have come to the Website from and the pages they visited.
Read Google’s overview of privacy and safeguarding data here
Preferences One month To remember information about you such as your preferred language and configuration (where applicable).

 

HOW DO I CHANGE MY COOKIE SETTINGS

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org.

To find information relating to other browsers, visit the browser developer’s website.
Your mobile or tablet device provider may also provide you with additional cookie and browser control options, which may be available to you in your device settings – please consult your device settings for such device-specific controls (if applicable).
To opt out of being tracked by Google Analytics across all websites, visit the following URL: http://tools.google.com/dlpage/gaoptout.